Trusted Little Rock Plumber for Drains, Water Heaters & Water Cleanup

Very Professional serviceman, excellent response time quality workmanship and the use of the "see snake camera" lets you see what the problem is and where in the system it is ... located. Very pleased with the Roto-Rooter service call. Carrol

Very good service. Will tell other about company.

Mike did a wonderful job and I appreciated his thoroughness and professional style..

As always, the guy who came to the house was quick, thorough, and nice!

Mike, the technician, was excellent. He introduced himself, shook hands and went to work unclogging the sink. He spent a lot of time and effort. I appreciated his professional manner.He ... assured me the problem was solved.

Roto Rooter gives the best service in Little Rock. I called in an emergency as my kitchen sink and washing machine backed up while cooking a family dinner. They ... came right away and the young man who fixed the nightmare was super polite and knowledgeable. Hands down the best service. Thank you Roto Rooter.

Very professional.Did a very good job.

The serviceman was very efficient and polite. I felt comfortable with him in my home.

I called on Sunday shortly after lunch with a sink that was leaking into the bathroom and adjacent hallway carpet. The service tech (Mike Brown) arrived within a few hours ... of the call and did a phenomenal job! He was extremely professional, punctual, and efficient. My issues were resolved within an hour and i haven't had any residual effects. I thank Mike very much for his work! Hopefully, I won't need any work in the future but if I do I will be sure to call back and hopefully get Mr. Brown again!

He was very knowledgeable

Service was quick and they doubled checked to make sure that the clog was gone

Rodney is kind, he took time making sure I understood what was happening, and he made a very unpleasant situation much better. I will absolutely request his services again if ... we have any more issues.

Hard working young man. Did a great job.

We had a clogged toilet and our issue was resolved the same day. The appointment was made the day before and the next day a technician was at our residence. ... A call was even made to inform us of the estimated arrival time. Great customer service, quick, efficient, and quality service. Highly recommended this company.

Tech was completely thorough and made it work!

Mike was very professional and knowledgeable of my issue. He was very quick and curtious.

Solved my problem in a quick and efficient manner. Very pleased.

Efficient courteous and effective service by the servicemen

Did a great job, found the water leak, and repaired the next day.

The plumber that came out was Tim he did a great job

My husband and I had a water leak that flooded our bedroom. We called Roto-Rooter after trying and failing to get other plumbers (recommended by family and friends) out ... quickly, and were impressed that Roto-Rooter was able to send a plumber (Gary) within an hour. Gary was very efficient and figured out the problem, and fixed it, quickly. John "Duck" Rabon handled everything else for us from there including our home owners insurance, and he got the clean-up crew out later that evening. Jordan Wurl and his team of guys from the restoration crew were super friendly and explained every step of the process. We were very impressed with how quickly and professionally everything was handled and fixed. We also appreciated that we could make one appointment with Roto-Rooter and have everything handled instead of having to call multiple companies to deal with each part (plumber, restoration, etc). We will certainly recommend Roto-Rooter in the future.

The sewer line of my daughter's old house was severely clogged with tree and shrub roots. She had been having problems for years. I had recently had a large boxwood ... or mulberry tree cut down but the huge roots reach across the sewer line. Daniel, the Roto-Rooter man, could barely get his camera down the line due to the thick roots tangled there, and almost broke his rooter machine when he tried to get through them. He explained to me everything before he did it and when problems arose. Daniel finally dug down to the old cement pipe and saw that it was broken apart. He pried two 18" long, approx. 6" thick cylinders of root bundles out of the line before patching it. Upon Daniel's advice, I had already called Benton Utilities to see if they would replace the sewer line, but they wouldn't. Daniel asked all the pertinent questions and the BU man gave all the answers about replacing the line. I was very satisfied with Daniel and Roto-Rooter, but of course, very unhappy that the complete sewer line will have to be replaced.

Superb service with respect.

There is no more to tell

I appreciate the service person finding an alternative way to fix the issue that would help us in the future, while saving us money the day of the service.

Scheduler should follow through

The plumber came in a timely manner was very helpful & informative