Pontiac MI Plumbers Near You

We had basement flooding within the past year. We cleaned up everything but occasionally had a drain-type odor. Recently it just got worse, rising up to the main ... floor. I flushed the basement drains with water and plugged up the drain nearest the odor. The odor returned. When a daughter visited this week and complain about an odor at the front door, that was enough. I got online and scheduled a service call late Thursday night. They responded within hours with a morning appointment as requested. I emailed two phone numbers Friday morning. I got a email and phone call to confirm the appointment. Kyle arrived within the appointment window. Kyle thought it might be mold or mildew and suggested a conversation with a Roto Rooter cleanup person. I was not opposed. However, I stood in the area near the drain where the odor was sometimes the worse. Kyle listened to me and began tracking down a possible source of the odor. After removing some ceiling panels Kyle noticed a black sewer line behind my Owens Corning basements system wall. I was able to pull out the panels exposing the pipe, and behold the source of the horrible odor. A plumber had tried to snake out the main line through the pipe's trap access and failed to put the cap back in place. Thus, the odor. The threads of the cast iron pipe had rusted, but Kyle found a plastic cap that sealed the opening. My wife and daughters are quite happy - so am I. I will call and schedule a clean up of my gutter and ground water line as Kyle recommends. KH The service from Roto Rooter was stellar from start to finish. Getting such prompt service just days before Christmas was great. Solving the problem was icing on the cake. Great Job. I will be calling Roto Rooter for any future plumbing issues. Thank you Kyle.

The plumbers sent out were super friendly and informative. They were on time. They were clean as well never even knew they were here. Will definitely call them again.

Crew was clean, courteous, and very knowledgeable. would recommend to all who ask me.

Technician immediately found drain problem and told me a plan of action.