Trusted Rochester Plumber for Drains, Water Heaters & Water Cleanup

The plumber was fast and efficient, showed up on time, no long wait time. Very friendly and professional

The repair tech came on time, expained the work involved and gave me an estimate. I was very happy with the service!

My serviceman Tim was excellent! I would definitely recommend Roto Rooter based on my experience! Tim was helpful and explained things really well! So happy I chose Roto Rooter! Thank ... you!

Although I only needed some basic plumbing repairs (pressure valve, etc.) Nick handled everything as needed. Thank you again!

Fast Service!!!! Expert plumber!! I woulf use Roto-Rooter for any plumbing issue.

I called Roto Rooter and within an hour they arrived and assessed the situation and completed the job in under 30 minutes.

Fast, timely, professional

You came within the time stated and work done in a timely manner by a man who was friendly and efficient.

I'm very satisfied with the service done by Roto-Rooter. I called for a plumber to snake my sink line. Frank was over in less than an hour. He was friendly, ... knowledgeable, and involved me in the cleaning process. The drain was cleared quickly and Frank was on his way. Job well done.

Kyle saved the day. He was awesome.Thanks for the quick service call

Prices are way higher than they used to be. Several friends recommend using Other places. I don't know I call ever 1-2 years 426.00 to spend 30 minutes routing line ... is getting just too high. Would be nice to offer a special for long time customers

Very friendly staff both on the phone and in the field. They assessed the problem. Listened to our statements on what was done and any concerns and addressed all of ... them. Explained everything that they were doing in layman's terms so that we could understand it. Ran the camera through the pipe to show us the damage that caused the issue. They worked around our schedule and arrived when asked. Again very friendly staff and polite.

Replaced water heater quickly and efficiently. Matthew provided excellent customer service.

I called for help with a leak in my garbage disposal. The plumber came earlier than his allotted time and was able to fix everything at that time. I was ... happy with the quick turnaround and have one less thing to worry about :)

Provided honest estimate and made timely repair of a broken sump line line on outside foundation. V

Very prompt appointment scheduling. Representative arrived during the time frame originally stated and they called prior to arriving. License #310 (Tim) was very personable, friendly and knowledgeable. He had determined ... the source of the problem and rectified it in a timely manner. He also went above and beyond in assisting in moving large items to get to the source. We are very pleased with the service we received today and would definitely call again and request Tim if necessary!

The septic system was pumped efficiently and cleanly and all my questions were answered by a respectful and competent employee! I was very pleased.

Called and within 2 hours, problem detected and job done!!!

Matt was very polite, personable and knowledgeable! He removed the old garbage disposal and installed a new one. Very efficient. Water leakage problem resolved!

Repairman was prompt and knowledgeable about what he does.

Hot water tank installation

Fast, professional service!

Excellent person to work with.

Paul was very knowledgeable at what he was doing and he did the work in a timely matter and fixed a problem that he noticed. He also did not leave ... a mess.

Paul was terrific! You guys are the best!

Jack got here early, very friendly, quick and neat. We're more than satisfied.

Good service .Done right the first time.